Guides
Frequently asked questions
Last updated
title: Frequently asked questions description: Answers to common questions about Greenisia — pricing, credits, privacy, devices, and what's coming next. group: Guides order: 4 updated: 2026-06-28
Quick answers to the questions we hear most. Can't find what you need? Contact support and we'll help.
Is Greenisia free?
Yes. The core features — garden tracking, AI diagnosis, and reminders — are free to start. Advanced features use credits or a subscription; paid terms are always shown at the point of purchase.
What are credits?
Some AI actions (like diagnosing a photo) consume credits. Free accounts get a monthly allowance; you can buy more or upgrade any time. Credits are only deducted when an action completes successfully.
Which devices are supported?
Greenisia runs on the web and as native apps on iOS and Android. Your garden syncs across all your devices automatically.
Is my data private?
Yes. Your gardens, plants and photos are your content. We only process them to provide the features you use. See our Privacy Policy for the full details.
What's coming next?
We're building community features — sharing gardens, leaderboards, and a place to swap tips and cuttings. Stay tuned.
How accurate is AI diagnosis?
Diagnosis and identification are powered by AI and are usually accurate, but not infallible. Treat results as a strong hint; for valuable or fragile plants, confirm with a specialist before major interventions.